Privacy policy
1. Introduction
At Zaeovlira, we respect and protect your personal privacy. This Privacy Policy describes how we collect, use, store, share and safeguard your personal information when you visit our website, browse products and place orders.
This policy applies to all visitors, customers and users of zaeovlira.com. By using our website, you agree to the practices described in this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
- Information you voluntarily submit: name, shipping address, billing address, email address, phone number, payment details and order notes when you create an account or check out.
- Automatically collected data: IP address, browser type, device information, page browsing records, access time, clicked links and shopping behaviour via cookies and similar tracking technologies.
- Communication content: messages you send to our customer support team.
We will only collect information necessary to serve your orders and improve your shopping experience.
3. How We Use Your Information
We use your personal data for these purposes:
- Process, fulfil and track your orders, arrange shipping and handle after-sales requests
- Verify your identity and prevent fraudulent transactions
- Send order confirmations, shipping updates and after-sale notifications
- Reply to your customer service inquiries
- Optimise our website, product display and marketing content
- Send promotional emails (you may unsubscribe at any time)
- Comply with legal obligations
4. Sharing of Your Information
We will not sell your personal information to third parties for commercial purposes.
We may share your information only with trusted service providers who help us run our business, including:
- Payment processors to complete payment settlement
- Logistics and courier partners to deliver your parcels
- Website hosting, analytics and email service providers
All third-party service providers are required to protect your data and use it only for assigned tasks. We may also disclose your information if required by law or valid official requests.
5. Cookies & Tracking Technologies
Our website uses cookies and similar tracking tools to remember your preferences, recognise returning visitors, analyse site traffic and deliver tailored content.
You can adjust your browser settings to refuse cookies. Please note that disabling cookies may affect some functions of our website, such as saving cart items and checkout.
6. Data Security
We adopt reasonable organisational and technical security measures to protect your personal information from unauthorised access, loss, leakage, alteration or destruction.
However, no online transmission or electronic storage method can guarantee 100% security. We cannot rule out all security risks.
7. Your Rights
Depending on applicable local data protection laws, you may have the right to:
- Request access to the personal data we hold about you
- Ask us to correct inaccurate information
- Request deletion of your personal data
- Withdraw consent for marketing communications
- Export your data in a readable format
To exercise these rights, please contact our support team. We will respond in accordance with applicable laws.
8. Retention of Your Data
We keep your personal information only for as long as needed to fulfil the purposes for which it was collected, including completing orders, resolving disputes and meeting legal and tax record-keeping requirements.
9. Third-Party Websites
Our website may contain links to external platforms. This Privacy Policy does not apply to those third-party sites. We encourage you to read their own privacy rules before providing personal information.
10. Changes to This Policy
We may revise this Privacy Policy occasionally. Updates will be posted on this page with a new “Last Updated” date. Continued use of our website after publication means you accept the revised policy.
11. Contact Us
If you have questions about this Privacy Policy or how we handle your personal data, please contact us.