Terms of service
1. Overview
Welcome to Zaeovlira. These Terms of Service regulate your access and use of our website, including all products, services, features and content available on zaeovlira.com.
In this document, “we”, “us” and “our” refer to the operator of this website. “You” and “your” refer to all visitors, shoppers and individuals accessing our site.
By browsing our website, exploring our collections or placing an order, you agree to be bound by these Terms and all related policies referenced herein.
Please read carefully before using our site. If you do not accept any part of these Terms, please stop using our website and services immediately.
2. Eligibility and Website Use
By using this site, you confirm you are at least 18 years old or have reached the age of majority in your region. If you are under the legal age, you may only use our store with consent from a parent or legal guardian.
You agree to use our website solely for lawful purposes and in compliance with these Terms.
You must not:
- Use our platform for fraudulent, illegal or unauthorised activities
- Submit false, inaccurate or misleading personal or payment information
- Attempt to disrupt the security, stability or normal operation of our website
- Upload or transmit viruses, malware or any harmful code
- Reproduce, copy, distribute or commercially exploit site content without our written permission
- Conduct any activity that harms our brand, reputation or other customers’ shopping experience
We reserve the right to restrict or suspend your website access if we reasonably determine you have violated these Terms.
3. Products and Product Information
We make reasonable efforts to ensure product descriptions, photos, colours, sizes, material details and other displayed information are accurate and up to date.
Nevertheless, the actual colour and appearance of items may differ slightly due to screen types, resolution, display settings and lighting conditions.
Size charts and measurements are for reference only. Minor differences may occur from manual measurement and regular manufacturing variations.
We reserve the right to adjust product descriptions, update stock status or discontinue items at any time without prior notice. We do not guarantee all product images and information are completely free of errors or omissions.
4. Pricing and Payment
All product prices are shown in the currency displayed on our website or checkout page.
Prices, promotions, discounts and special offers may change without advance notice.
The final price applicable to your order is generally the price shown when you submit checkout, subject to correction of obvious pricing mistakes and applicable local laws.
When you place an order, you authorise us and our authorised payment processors to charge your selected payment method for the full amount, including applicable taxes and shipping fees.
You agree to provide complete and accurate billing and payment details.
We reserve the right to review suspicious transactions, fix pricing errors and cancel orders where permitted by law. If an order is cancelled after payment is captured, we will issue a refund to your original payment method.
5. Orders and Order Acceptance
Submitting an order on our website counts as your offer to purchase selected products.
An automated order confirmation email only acknowledges receipt of your order; it does not guarantee acceptance.
We reserve the right to accept, reject or cancel an order for legitimate reasons, including:
- Items out of stock
- Suspected fraud or unauthorised payment activity
- Incorrect pricing or product information
- Failed payment verification or authorisation
- Incomplete or invalid shipping address
- Shipping restrictions or operational constraints
If we cancel your order after payment is received, we will process a corresponding refund. Please verify all order information before completing checkout.
6. Shipping and Delivery
Orders will be processed and shipped following the shipping options and estimated delivery times listed on our website.
Delivery estimates are for reference only and are not guaranteed unless otherwise stated.
Actual delivery schedules may be affected by factors beyond our control, such as courier delays, severe weather, customs inspections, public holidays and transportation disruptions.
Tracking information will be provided once your parcel is dispatched where available.
You are responsible for entering an accurate shipping address and contact information when ordering. For more details on processing time, shipping rates and delivery estimates, please review our Shipping Policy.
7. Returns and Refunds
Customer satisfaction is our priority. We strive to deliver a simple and pleasant shopping experience.
All returns, exchanges and refunds are governed by our Return and Refund Policy, which forms part of these Terms of Service.
Please check return conditions, eligibility windows and refund procedures before submitting a return request.
If you receive damaged, defective or incorrect goods, contact our support team with your order number and supporting photos when needed.
Nothing in these Terms limits statutory consumer rights that cannot be waived by law.
8. Order Cancellation
If you wish to cancel your order, please contact our customer support team promptly.
Cancellation requests can only be approved if your order has not entered processing or shipment.
Once the order is processed or dispatched, cancellation is no longer available. In this case, you may follow our Return and Refund Policy after receiving the package.
You can find full rules in our Cancellation Policy.
9. Intellectual Property Rights
All content on this website, including text, product photos, graphics, logos, artwork, designs and page layouts, is owned by us or used under license, and protected by intellectual property laws.
You may view and use website content for personal, non-commercial use only.
Without our prior written consent, you may not reproduce, modify, distribute, publish, transmit, display or commercially use any of our content. Unauthorised use of our intellectual property may result in legal action.
10. Third-Party Services and Links
Our website may contain links to external websites, payment providers, applications and other third-party platforms.
These links are provided for your convenience and operate under their own terms and privacy rules.
We do not control, and are not liable for, the content, security, availability or business practices of third-party services. Your use of these external platforms is at your own discretion and subject to their terms.
11. Privacy and Personal Information
We value your privacy.
Personal data collected through our website is handled in accordance with our Privacy Policy. This policy explains how we collect, use, share, store and protect your personal information.
By using our website, you confirm you have had the chance to read our Privacy Policy. We adopt reasonable security measures to protect customer data in compliance with relevant data protection regulations.
12. Disclaimer of Warranties
To the maximum extent permitted by law, our website and services are provided on an “AS IS” and “AS AVAILABLE” basis.
We do not warrant that our website will run uninterrupted, free of errors, technical failures or security vulnerabilities.
Where legally allowed, we disclaim all implied warranties, including merchantability, fitness for a specific purpose and non-infringement.
This clause does not exclude mandatory consumer protections that cannot be waived by applicable law.
13. Limitation of Liability
Within the scope permitted by law, we shall not be liable for indirect, incidental, special, consequential or punitive damages arising from your use of our website, products or services.
Our total liability for any single purchase claim will not exceed the amount you paid for that order, to the extent permitted by law.
These liability limits do not apply to obligations that cannot be excluded by law.
14. Indemnification
You agree to indemnify and hold harmless our website operator, affiliates, service providers, employees and representatives from all claims, liabilities, damages, losses and reasonable expenses arising from your breach of these Terms or unlawful use of our website.
This clause applies only to the extent permitted by applicable law.
15. Governing Law
These Terms of Service and any disputes related to your website use or purchases shall be governed by the laws of the United States and the state where our business is registered, without regard to conflict-of-law rules, unless mandatory federal or state consumer protection laws require otherwise.
Any legal action must be brought before a court of competent jurisdiction, subject to applicable consumer protection rules and statutory customer rights.
16. Changes to These Terms
We reserve the right to update, amend or replace any part of these Terms of Service at our discretion.
Revised Terms take effect once published on our website, unless otherwise specified. The “Last Updated” date at the top marks the latest revision.
Your continued use of our website after updates are posted constitutes your acceptance of the revised Terms, to the extent permitted by law.
17. Severability
If any provision of these Terms is found invalid, unlawful or unenforceable, that provision will be limited or modified to the minimum degree required to make it enforceable. All remaining clauses remain fully valid.
18. Entire Agreement
These Terms of Service, together with our Privacy Policy, Shipping Policy, Return and Refund Policy, Cancellation Policy and other referenced policies, constitute the full agreement between you and us for your use of this website and services.
They supersede all prior oral or written agreements and communications on the same subject, where permitted by law.
19. Contact Information
If you have questions, concerns or requests regarding these Terms of Service, please reach out using our contact information below.